GoApotik has been honored with the Indonesia Digital-Enabled Services Champions 2025 award by SWA Magazine and Business Digest, receiving the "Excellent" predicate at the SWA Business Digest Champion Awarding held virtually on Thursday, February 20, 2025.
This achievement serves as a testament to GoApotik's commitment to delivering innovative digital solutions that create a positive impact on the industry and society.
SWA Magazine and Business Digest organized the Indonesia Digital-Enabled Services Champions 2025 to recognize service providers that have successfully enhanced business performance through digital technology adoption.
The awarding ceremony was attended by SWA Media Group Chairman, Mr. Kemal Ghani; SWA Media Deputy General Manager, Mr. Sujatmaka; Founder of PT Global Urban Essential (GUE Ecosystem), Mrs. T. Robyn Soetikno; GoApotik Director, Mrs. Ruth Retno Dewi, along with the GoApotik team.
Winners of this prestigious award were selected based on a six-month program evaluation demonstrating significant results. "The Indonesia Digital-Enabled Services Champions 2025 recognizes service companies that have successfully improved their business performance through digital transformation," said Mr. Kemal Gani.
The award was presented by Mr. Sujatmaka, Deputy General Manager of SWA Media, to Mrs. Ruth Retno Dewi, who expressed appreciation for GoApotik's role as a digital healthcare solution provider. "Congratulations to GoApotik for being recognized in the Indonesia Digital-Enabled Services Champions program," said Mr. Sujatmaka.
The evaluation process was conducted by an esteemed panel of industry and digital technology experts, who assessed companies based on their impact on business growth and service enhancement. GoApotik was recognized for its excellence in implementing high-impact digital solutions that drive business expansion and improve public access to healthcare services.
Mrs. Ruth expressed her pride in receiving this award. “Thank you to SWA and Business Digest for the recognition and appreciation given to GoApotik. This award serves as a motivation for us to further enhance our services for all our stakeholders and, most importantly, to support access to medicines and contribute to the advancement of healthcare services in Indonesia,” said Mrs. Ruth.
GoApotik recently achieved ISO 27001 certification for Information Security Management Systems from the British Standards Institution (BSI). This follows the company's Pharmaceutical Electronic System Operator (PSEF) certification from the Ministry of Health, making GoApotik the first PSEF-certified platform in Indonesia to attain ISO 27001:2013 compliance.
"GoApotik continues to innovate while upholding the highest compliance standards, ensuring safe and reliable pharmacy services for the public," Mrs. Ruth added.
As Indonesia’s No.1 online pharmacy aggregator, GoApotik, a subsidiary of PT Medela Potentia, collaborates with over 7,000 pharmacies across 200+ cities, offering more than 50,000 healthcare products, including prescription and over-the-counter medicines, vitamins, supplements, herbal remedies, and medical devices.
"At PT Medela Potentia and its subsidiaries, this award serves as motivation to amplify our impact and further our commitment to expanding healthcare access. By leveraging innovative technology-driven services, we strive to be a digital healthcare solution that meets the evolving needs of the public," said Mr. Krestijanto Pandji, President Director of PT Medela Potentia.
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Prior to the awarding session, Mrs. Ruth Retno Dewi shared insights on leadership strategy and sustainable business innovation in the digital era. Drawing from her extensive industry experience, she emphasized the importance of digital transformation, strengthening corporate culture, and adopting a holistic approach to business excellence.
Key topics included technological disruption, globalization, market trends, and shifting consumer behavior. "To stay ahead, companies must remain agile, provide relevant solutions, drive disruptive innovation, and leverage technology while maintaining financial viability," said Mrs. Ruth.
She also highlighted GoApotik’s pioneering role as Indonesia’s leading e-pharmacy aggregator, which has streamlined access to medicines and digital pharmacy services while fostering partnerships to create value for all stakeholders.
GoApotik's success as a pharmacy marketplace is strongly supported by GUE Ecosystem, which enables a robust network effect, seamlessly connecting pharmacies, healthcare facilities, doctors, and patients within an integrated digital healthcare ecosystem.
"The more users connect within the ecosystem, the greater the benefits for all—patients, medical professionals, and healthcare providers alike," Mrs. Ruth concluded.